Jaggaer (Bravo)
eProcurement platform widely used by UK public sector for tender management; supports portals for many local authorities and NHS bodies.
Definition
Jaggaer (which acquired Bravo Solution) is an eProcurement platform widely used by UK public sector organisations for tender management. The platform hosts buyer-specific procurement portals where suppliers register, see opportunities, submit responses, and engage in clarifications. Jaggaer is one of several major eProcurement platforms in UK public sector alongside Atamis, In-Tend, Pro-Contract, and Delta eSourcing. The specific platform a buyer uses depends on their commercial choice; suppliers typically need to register on multiple platforms to access the full UK public sector market.
How it works in practice
Jaggaer portals are typically branded with the buyer name (NHS Wales Jaggaer portal, GLA Jaggaer portal, etc.) but share the underlying platform architecture. Suppliers register once for the platform and can then engage with multiple buyer portals using the same account. The portal handles: contract notice publication, tender document download, clarification submission and answer publication, bid submission with structured response sections and price templates, and (post-award) some elements of contract management. The user experience varies between buyers: some have invested in tailored configuration giving good supplier experience; others have left default configuration with weaker UX. Suppliers should treat each Jaggaer portal as a distinct buyer environment despite the shared platform. The platform exports notice data via the OCDS-compatible feeds the buyer publishes (typically through Contracts Finder cross-posting); KimonBids aggregates notice data from Jaggaer-hosted portals alongside other platforms. For routine clarification submission and bid upload Jaggaer is generally reliable; for last-minute large file uploads (multi-megabyte bid responses) leave adequate margin because portal performance can degrade close to submission deadlines.
For UK SME suppliers active in central government and major utilities procurement, Jaggaer registration is part of the operational baseline. The platform handles standard procurement workflow reliably and supports the heavier engagement (clarification dialogue, structured bid submission) that mainstream platforms typically struggle with. Performance discipline matters around submission deadlines: leave adequate margin for large file uploads.
Common questions
Do I need to register on every Jaggaer buyer portal?
Often yes per buyer, even where the underlying platform is shared. Some Jaggaer deployments share supplier identity across buyer instances; many do not. Plan for separate registration with each buyer; the registration itself is light but cumulatively absorbs effort.
Can I upload large files through Jaggaer?
Generally yes but plan for performance issues close to submission deadlines. Multi-megabyte bid responses can take material time to upload through buyer portals; leaving the upload to the final hour creates avoidable risk. Most experienced bid teams upload draft responses 24-48 hours before deadline and update with final version on submission day.
Does Jaggaer support electronic invoicing post-award?
Some Jaggaer deployments include eInvoicing capability; others integrate with separate eInvoicing platforms. UK public sector eInvoicing increasingly uses PEPPOL; check the specific buyer's post-award commercial documentation for required eInvoicing approach.