RM6098 Network Services
The CCS framework for network and telecommunications services; covers WAN, LAN, voice, mobile, and unified communications.
Definition
RM6098 Network Services is the Crown Commercial Service framework for network and telecommunications services. The framework covers wide area network (WAN), local area network (LAN), voice services, mobile services, unified communications, and managed network services. Public sector buyers use RM6098 to procure connectivity, voice, mobile, and related services from a panel of specialist suppliers. RM6098 succeeded the earlier RM3808 Network Services framework and runs alongside G-Cloud for cloud-based collaboration tools.
How it works in practice
The RM6098 lots structure covers specific service categories: WAN services (including SD-WAN), LAN services, voice (PSTN and hosted voice), mobile (network airtime, devices, managed mobile), unified communications, and integrated services bundling multiple categories. Suppliers can apply to multiple lots. Call-offs are typically large multi-year managed service contracts; the framework rate card constrains pricing and call-offs usually run via mini-competition. Public sector network procurement has been substantially affected by the PSTN switch-off (national migration of voice services from analogue to IP) and by the increasing convergence of voice, video, and messaging in unified communications platforms. Many public sector buyers use RM6098 to procure transitional services covering the PSTN migration plus the operating platform that follows. The framework operates alongside specific compliance requirements: Cyber Essentials Plus for connection to public sector networks, ISO 27001 for managed services, sector-specific requirements (PSN compliance for connection to the Public Services Network, HSCN compliance for NHS). Bidders should be familiar with the relevant compliance regime for the target buyer; mis-stated compliance position is a common cause of post-award disputes.
Common questions
Does RM6098 cover mobile devices?
Yes, mobile services lots cover network airtime, devices, and managed mobile services. Many public sector buyers procure mobile through the framework, often bundled with managed services. Specific device manufacturer requirements depend on the buyer; the framework is supplier-side rather than device-prescriptive.
How does RM6098 handle the PSTN switch-off?
RM6098 includes lots covering voice services in both PSTN and IP modes, supporting buyers through the migration. Suppliers offering migration services typically provide a managed transition (assessment, design, implementation, ongoing managed voice on IP). Most public sector PSTN migration is expected to complete by 2027.
What is the PSN compliance requirement?
PSN (Public Services Network) is the secure network connecting public sector organisations. Connection requires specific compliance certification covering security controls, accreditation status, and ongoing monitoring. RM6098 suppliers connecting to PSN must hold current PSN compliance; the framework documentation states the specific requirements.