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HR and Recruitment procurement in the UK public sector

Human resources and recruitment services represent a significant and growing area of UK public sector procurement. Government departments, NHS trusts, local authorities, and educational institutions all require ongoing HR support — from managed recruitment and temporary staffing through to HR transformation consultancy, learning and development, payroll outsourcing, and organisational change programmes.

The public sector workforce numbers over five million people, making it the largest single employment market in the UK. This scale drives consistent demand for specialist HR services across all government tiers. NHS workforce challenges in particular have created sustained procurement activity around bank and agency staffing, international recruitment, retention programmes, and workforce analytics.

Recruitment services are most commonly procured through framework agreements. The Crown Commercial Service operates frameworks for contingent labour (temporary and interim recruitment) and executive recruitment. NHS Workforce Alliance and Health Trust Europe run NHS-specific staffing frameworks. These frameworks allow public bodies to quickly access approved suppliers without running a full competitive process for each vacancy.

HR consultancy and transformation services are frequently procured through the Crown Commercial Service Management Consultancy framework or via direct competition on Find a Tender for larger programmes. Learning and development is typically procured through the CCS Learning and Development Solutions framework or direct tender for specialist programmes.

Common contract types

  • Temporary and contingent staffing
  • Executive and permanent recruitment
  • HR consultancy and transformation
  • Learning and development
  • Payroll and HR administration outsourcing
  • Workforce analytics and HR technology
  • Occupational health services
  • Employee assistance programmes

Key frameworks

  • Crown Commercial Service RM6160 Workforce Management
  • Crown Commercial Service RM6261 Learning and Development
  • NHS Workforce Alliance staffing frameworks
  • Health Trust Europe managed workforce
  • YPO HR and Recruitment

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Frequently asked questions — HR and Recruitment tenders

What is the CCS contingent labour framework?

The Crown Commercial Service Workforce Management (RM6160) framework is the primary route for public sector organisations to procure temporary, interim, and contract staff. It is divided into lots covering different worker types and management models including Managed Service Providers (MSPs), staffing supplier panels, and specialist recruitment. Suppliers apply during framework application windows and, once approved, can be called off by any eligible public sector buyer through a mini-competition.

Do recruitment agencies need to be on NHS frameworks to supply NHS staff?

For most NHS staffing categories, there is a strong requirement to operate through approved NHS frameworks, particularly NHS Workforce Alliance frameworks and Health Trust Europe agreements. NHS Improvement guidance strongly recommends trusts use framework agreements for agency staff to ensure rate caps and compliance standards are met. However, for permanent recruitment and specialist roles, direct competition and non-framework arrangements are still common.

What is IR35 compliance and how does it affect public sector recruitment?

IR35 (off-payroll working rules) requires public sector organisations to assess whether contractors and interims working through intermediaries should be treated as employees for tax purposes. Since April 2017, public sector bodies have been responsible for making IR35 determinations. This has changed the procurement of interim HR and transformation resources significantly — buyers must specify IR35 status in tender documentation, and suppliers must demonstrate they have compliant assessment and payroll processes.

Are there opportunities for small HR consultancies to win government work?

Yes. While large management consultancies dominate major transformation programmes, smaller specialist HR consultancies frequently win public sector contracts for specific interventions: job evaluation, equal pay audits, competency framework design, workforce planning, and leadership development. Many councils and NHS trusts prefer boutique specialists for these assignments. Direct competition on Contracts Finder and the CCS Management Consultancy framework both offer accessible routes for smaller HR practices.

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